Question 1

What does NEXZUKU do?

Accepted Answer

We build digital products and integrate AI tools for businesses. From planning to launch and ongoing support — we handle the technical side so you can focus on your business.

Question 2

Where is your team based?

Accepted Answer

Our headquarters is in Sapporo, Hokkaido. We also have a skilled offshore development team. This means you get local support in Japan plus efficient global delivery.

Question 3

How do you handle communication?

Accepted Answer

Your main contact is always based in Sapporo. We communicate in both Japanese and English, with regular updates throughout your project. No language barriers.

Question 4

How long does a typical project take?

Accepted Answer

It depends on scope. Simple projects can launch in 4-8 weeks. More complex systems may take 3-6 months. We'll give you a clear timeline after understanding your needs.

Question 5

What's included in ongoing support?

Accepted Answer

We offer maintenance, updates, bug fixes, and technical guidance. Think of us as your long-term technology partner, not just a one-time vendor.

Question 6

You're a startup. Why should I trust you?

Accepted Answer

NEXZUKU is new, but we're not beginners. Our team has 26+ years of combined experience building software products for international clients — including learning platforms, enterprise tools, and AI-powered systems. We're applying that experience to serve Japanese businesses.

Question 7

What kind of projects have you worked on before?

Accepted Answer

Before launching NEXZUKU, our team built a wide range of applications: learning management systems, cross-platform mobile apps, enterprise integrations, and AI-powered tools. We've handled everything from startups to enterprise-scale projects.

Question 8

How do you handle pricing?

Accepted Answer

We offer flexible engagement models: fixed-price projects for defined scope, or monthly retainers for ongoing development. We'll discuss your budget openly and find an approach that works. No hidden fees.

Question 9

Can I start with a small project first?

Accepted Answer

Absolutely. Many clients start with a small pilot project — like a prototype or single feature — before committing to larger work. This lets you evaluate our quality and communication firsthand.

Question 10

Can you be our technical co-founder?

Accepted Answer

Effectively, yes. We work with founders who have no in-house tech team. We own the architecture, development, and delivery — you focus on the business side.

Question 11

What if our idea changes during development?

Accepted Answer

That's normal. We use agile sprints, not waterfall. Scope changes don't restart the project — we adapt and keep moving forward.